When you invest in the best, you deserve the best in return. That’s why our Abel Richard boutiques will offer white-glove services like bag cleaning, restoration, and personalization. We deeply value the people who value our brand and product, and every touchpoint of the Abel Richard experience reflects that.
OUR COMMITMENT
If a product covered by the Abel Richard Guarantee is found to have a manufacturing defect, Abel Richard will, at its discretion:

  • Repair the item using original materials,
  • Replace the item with a product of equivalent value, or
  • Offer a credit toward a future purchase.
Abel Richard Chrono Bianco Lustre
AFTERCARE SERVICES
Beyond the guarantee, Abel Richard offers limited care and restoration services:

  • Cleaning, re-polishing, and conditioning.
  • Replacement of hardware or components.
  • Full restoration for heritage pieces, overseen by our ateliers.
These services are provided at preferential rates for Abel Richard clients
Abel Richard Mosaic Diamond
SCOPE OF GUARANTEE
This guarantee does cover:

  • Manufacturing defects in materials and workmanship for up to 2 years.
  • Hardware, stitching, and functional components that fail under normal conditions of use.
  • Premium materials (carbon fiber, titanium, ceramic, and leathers) that do not meet the quality standards of Abel Richard
Abel Richard Oyster Aurea
A Message from Abel Richard
Each Abel Richard creation is a testament to exceptional artistry, advanced innovation, and uncompromising standards. Our materials are sourced with the utmost care, and every detail is executed by our master craftsmen in our manufacture located in Northeast Italy. This page outlines the Abel Richard Product Guarantee - our commitment to protecting your investment and ensuring peace of mind.

FAQS

HOW TO MAKE A CLAIM
Present the product at any Abel Richard boutique with proof of purchase. Alternatively, contact Abel Richard Client Services via email guarantee@abelrichard.com. Our artisans will evaluate the item and advise on the appropriate course-repair replacement or restoration.
BEVERLY HILLS
236 N Rodeo Drive, Beverly Hills, CA 90210
Hours of Operation – 10:00am - 6:00pm | 12:00pm - 5:00pm Sunday
MIAMI
3921 NE 2nd Avenue, Miami, FL 33137
Hours of Operation – Monday-Saturday 11:00am – 8:00pm
DUBAI
Burj Al Arab, Umm Suqeim 3, Dubai, U.A.E.
Hours of Operation – Monday - Sunday 10am - 9pm
LONDON
11 Old Bond Street, London, UK W1S 4PN
Hours of Operation – COMING SOON